Admin ok, site not working

[CCC]

Type: Support request

Item Purchase Code: d5cabc38-d374-4594-8c39-122eebfbd384

Hi, I created the database then I went through the admin install procedure and successfully completed it.
Initial testing of the admin side shows that it seems to work satisfactorily.
I was not clear what to do with the HTML pages and the upload directory from directory 2 - HTML and CSS.
I put the HTML pages in the same root directory as I put all the files from directory 1 - Template with Admin Panel.
I overwrote the existing upload directory (it was empty) with the one from directory 2.
The site itself does not work.
If I enter www.eapu.eu into the browser I get a blank page.
It is the same with www.eapu.eu/
However, FluxGlide - Home brings up the site.
I can't get any interaction from the site though - I don't think it communicates with the DB.
Any assistance would be most appreciated.
Chris Marshall

[Emanuel]

Hello

All you need to upload is 1 - template with admin panel ( check the installation manual too ). The html is placed there only for demonstration

[CCC]

Hi Emanuel,
Actually, the reason I uploaded the HTML files is because, after uploading and installing
1 - Template with admin panel, the admin worked and the site didn't.

I just now tried again.
I cleaned out all the files I uploaded from 2 and did a re-install.
The end result is exactly the same.
The admin works (.:: Fluxglide Complete HTML5 Website Template - Administration Area ::.) but the site (http://www.eapu.eu/) doesn't.

No further on I'm afraid.

Thanks,
Chris

[Emanuel]

Hello

Please send me ftp login to emanuel@oxylus.ro and i'll go see whats wrong and fix it.

Cheers

[CCC]

I am terribly sorry Emanuel, we have no ftp login available.
We use WinSCP with a public/private key combo.
I may be able to get you access later today.

I can give you the following extract from the Apache error file;

[Thu Jan 26 10:35:04 2012] [error] [client 81.6.237.240] PHP Notice: Undefined index: 1 in /home/eapu/oxybase.php on line 5
[Thu Jan 26 10:35:04 2012] [error] [client 81.6.237.240] PHP Notice: Undefined index: _PAGE in /home/eapu/oxybase.php on line 16

Looks like there might be something wrong with the server config.

Is there anything in the Apache virtual server config that I should look at.

Many thanks,
Chris

[Emanuel]

Hello

There are a few notice given by template, but nothing to worry, only if oyu have in log warnings or errors. Did you change the linking structure from admin ?

[Emanuel]

Can you check if the folder templates/ has the same structure as the one from package ?

[CCC]

Hi Emanuel,
There are multiple pairs of error messages in the Apache error log - all are identical to the two I sent you.

I am not sure about the 'linking structure from admin".
I don't believe I changed it at all.
Could you give me a bit more information on what that means?
Should I change it and, if so, in what way?
Have I missed something.

The root directory is in /home/eapu and not in /var/www/html but as long as you tell the virtual server where the root directory is it should be ok.

As far as I know the templates/ structure is unaltered.
Shall I wipe out the site and upload again?

Chris

[Emanuel]

If you didnt do any changes and you are sure everithing its uploaded corectly a reinstall wont help. I need to see myself whats happening and make a fix.

[CCC]

Sorry for the delay - very busy on other things the last two days.
I have emailed you the access details.
All the best.