Type: Support request
Item Purchase Code: d5cabc38-d374-4594-8c39-122eebfbd384
Hi Emanuel,
We now know that there is nothing blocking Flash upload and there is no mod_security module in our Apache configuration.
After further investigation I can tell you the following;

A. The image file and the thumbnail are being uploaded correctly but are stored in /upload/tmp in the format "32_character_hex_number_the_name_I_entered.jp g" e.g. 6c9d82721831f2a464ddc59c4c993824_Swansplash.jpg

B. The uploads appear to be correctly recorded in the DB table site_oxymall_plugin_galleries_items

C. The Gallery looks for a file matching the item_id and expects to find it in the directory /upload/galleries.
If, for example, I move the file 6c9d82721831f2a464ddc59c4c993824_Swansplash.jpg from /upload/tmp to /upload/galleries and rename it 13.jpg, the Gallery Software will find it.

D. The Gallery looks for a file matching the item_id () and expects to find it in the directory /upload/galleries/"item_cat" - in this case /upload/galleries/4 where 4 is the category Id of that particular Gallery.
Then I need to move the thumbnail file 799cec6ea4aa1817171c0469d3a56eed_Swansplash.jpg from /upload/tmp to /upload/galleries/ and rename it tn_13.jpg and the Gallery Software will find it.

E. Even after doing all that the Admin software won't find either file.

F. The POST is recorded in the Apache access_log e.g.

81.6.237.240 - - [15/Feb/2012:20:40:04 +0000] "POST /admin/index.php?mod=oxymall&sub=oxymall.plugin.gallery.i mages&action=store&module_id=53 HTTP/1.1" 200 - "http://www.eapu.eu/admin/index.php?mod=oxymall&sub=oxymall.plugin.gallery.i mages&&action=add&item_cat=0&module_id=53&returnur l=%2Fadmin%2Findex.php%3Fmod %3Doxymall%26sub%3Doxymall.plugin.gallery.images%2 6module_id%3D53%26returnurl%3D" "Mozilla/5.0 (Windows NT 6.0; rv:10.0.1) Gecko/20100101 Firefox/10.0.1"

Two things strike me about this string;

The module_id=53 which is correct but the item_cat=0 is not. There is no item_cat of 0. In this particular case the item_cat should equal 4.
The correct item_cat was recorded in the DB table site_oxymall_plugin_galleries_items but the item_cat appears to be unknown to the software at this point in the workflow.
I apologise - I now use Firefox 10.0.1

Several things are now becoming clearer;

The upload of the files is not being blocked - they end up in /tmp in perfect condition.
The data is recorded correctly in the DB - almost certainly a separate process to the actual positioning on disc of the uploaded files.
If I perform manually the moves and renames that the admin software ought to perform automatically, the public site software finds and displays the thumbnail and image files correctly.
It may be that the problem relates to the non-existent item_cat in the POST string. I don't know enough about the code to know if it matters. The item_cat is the cat_id which identifies the specific gallery and is also the number of the sub-directory in which thumbnail image is stored.

I hope this is helpful Emanuel and I hope I have understood the architecture well enough to make some sort of sense.

All the best,
Chris Marshall "CCC"